Are there IP address restrictions?
🌐 IP Address Policy – Security & Transparency First
To maintain the integrity and security of our platform, trading from multiple or inconsistent IP addresses is not allowed unless a valid reason is provided and formally approved by our team.
This policy helps us:
• Prevent multi-user abuse or account sharing
• Detect and deter unauthorized access
• Maintain fairness and trust across all trader accounts
✅ Need to Trade from a Different Location?
We understand that legitimate situations can arise — such as travel, relocation, or device changes. If this applies to you:
1. Reach out to our support team in advance
2. Provide a brief explanation of the situation
3. Submit supporting proof if necessary (e.g. travel itinerary, change of residence, or work-related documents)
Our team will assess the request and, if approved, manually whitelist the new IP to keep your account safe and compliant.
🚫 Trading from unapproved IPs without notifying us may result in a soft breach or account suspension.
Your cooperation helps us maintain a secure and professional environment for all traders.
Let me know if you want a simplified version for an FAQ or trader dashboard!
