Privacy Policy
Overview
At Xpert Funding, we are committed to maintaining the highest levels of security, transparency, and integrity. We recognize the importance of protecting and respecting your personal information.
To provide our services as a proprietary trading firm, we collect and use your data responsibly. This Privacy Policy outlines how we collect, use, store, and share your personal information. It applies to all visitors to our website, registered users, and individuals who contact us via any medium.
Please read this Privacy Policy carefully, alongside the Xpert Funding Terms and Conditions and other relevant documents. For the purposes of this policy, "personal information" refers to data that identifies you as an individual (e.g., name, address, and contact details).
What Information Do We Collect?
- Information You Provide to Us
- Account Information: When creating an account, you provide identifying details such as name, address, date of birth, and email address.
- Identification Information: We may request documents for verification purposes, such as passports, proof of address, or other documents to comply with legal obligations (e.g., anti-money laundering regulations).
- Profile Information: Username, password, and preferences.
- Payment Information: To process payments for our programs, you may provide financial details such as bank account or credit card information.
- Information Collected Automatically
- Device Information: We collect data such as IP addresses, device types, and browser details to improve site functionality and ensure security.
- Usage Information: This includes interactions with our website, app, or advertisements, and may include click history, session recordings, and trading-related activities.
- Public Information
- We may use publicly available information (e.g., from social media or directories) to inform you about services relevant to your trading needs.
- Transactional Information
- Includes details of payments, transfers, and financial activities conducted through our platform, including trading account data and simulated performance metrics.
- Third-Party Information
- We may receive data from anti-fraud services, identity verification platforms, or credit reference agencies.
How We Use Your Information
- To provide services you request, such as account setup, transaction processing, program participation, and account management.
- To comply with legal obligations, including anti-money laundering regulations and financial reporting.
- To improve our platform, trading simulations, and customer experience through analytics and user feedback.
- To detect and prevent fraud, unauthorized activities, or breaches of our Terms and Conditions.
- To communicate with you about your account, trading program updates, or important policy changes.
- For marketing purposes, where explicit consent has been provided.
Cookies and Tracking Technologies
We use cookies to enhance your experience, prevent fraud, and deliver targeted advertising. For detailed information, refer to our Cookie Policy [link].
Who We Share Your Information With
- Service Providers:
- Platform providers, hosting services, payment gateways, and other subcontractors essential to our operations.
- Legal and Regulatory Authorities:
- Law enforcement, courts, or regulatory bodies as required to comply with legal obligations.
- Business Transfers:
- In the event of a merger, acquisition, or corporate restructuring, your data may be transferred.
- Professional Advisors:
- Auditors, legal counsel, and compliance consultants.
We ensure that any third parties processing your data are subject to confidentiality obligations and only use your data as directed by us.
Data Security
We employ advanced security measures to protect your data, including firewalls, encryption, and secure access protocols. While we strive to safeguard your information, no transmission over the internet is entirely secure. Use our services at your own risk.
International Data Transfers
Your data may be transferred outside your country of residence, including to countries with differing data protection laws. We ensure such transfers comply with applicable legal standards.
Retention of Your Information
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Where data is no longer required, it will be securely deleted or anonymized.
Your Rights
- Access and Correction:
- Request access to your data and correct inaccuracies.
- Withdraw Consent:
- Withdraw consent for processing where applicable.
- Objection to Processing:
- Object to data processing based on legitimate interests.
- Data Deletion:
- Request deletion of your data, subject to legal obligations.
- Data Portability:
- Request transfer of your data to another service provider.
To exercise these rights, contact us at privacy@xpertfunding.com.
Complaints
If you are dissatisfied with how we handle your data, contact our Privacy Office at privacy@xpertfunding.com. You may also lodge a complaint with your local data protection authority.
External Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices. Review their policies before sharing your information.
Updates to This Policy
This policy may be updated to reflect changes in laws, trading programs, or business practices. Any updates will be posted on this page and, where appropriate, notified to you by email. Please check this page periodically.
Contact Us
For questions or concerns about this Privacy Policy, contact our Privacy Office at:
Email: privacy@xpertfunding.com
This Privacy Policy was last updated on Jan 15th 2025.